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If I could give zero stars, I would. I was unable to get the vape to work. I followed the instructions provided and even reached out to Vapes.com via email, but they didn't help much. This is probably my fourth mod, so I'd like to assume I know a little bit about these. It was my first time purchasing one like this, but I should've known for the price, it was too good to be true. I also wanted to return the item, and rather than providing me with a shipping label since it wasn't my fault that the item did not function properly, they just stopped responding to my e-mail. I don't know if it's because I asked for a return label, but this certainly was not great customer service. If they were unable to provide a label, I would've been angry, but at least I would've been less angry since they responded. But instead, I got no response. Never purchasing from here again.